Refund Policy

At GLIDEVORTEX, we strive to ensure our customers are fully satisfied with their purchases. If you are not completely happy with your purchase, we are here to help.

Eligibility for Refunds and Exchanges

• All requests for refunds must be made within 30 days of purchase.
• To be eligible for a return, the item must be unused and in the same condition that you received it.
• Your item must be in the original packaging.
• A receipt or proof of purchase is required.

Process for Refunds

1. Contact us at [email protected] to initiate the refund process.
2. Once we receive your request, we will inspect the item and notify you of the approval or rejection of your refund.
3. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Non-Refundable Items

Gift cards, downloadable software products, and any sale items are non-refundable.

Exchanges

If you need to exchange an item, send us an email at [email protected]. Once the exchange is approved, we will provide instructions on how to proceed.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any further questions, please do not hesitate to contact us via email at [email protected].